Effective Date 7/17/2018

General

The Sioux Falls Convention and Visitors Bureau (“SFCVB”) believes that transparency about your privacy is important.  The SFCVB website, visitsiouxfalls.com (the “Website”), is comprised of various web pages and features operated by SFCVB. This Privacy Policy is intended to inform you about the manner in which SFCVB collects, uses, maintains, and discloses information collected from users of the Website.  The terms “we” “our” and “us” refer to the SFCVB, the Sioux Falls Area Chamber of Commerce (“SFACC”), and any parent companies, subsidiaries, or affiliates of either or both of the SFCVB and SFACC, and the terms “you” or “your” refer to any individuals who access this Website.  This Privacy Policy applies to the Website and all products and services offered by SFCVB through the Website.  By using this Website, or continuing to use this Website, you consent to this privacy policy in full and also to our Terms and Conditions of Use.

Overview of Information Collection Policy

In general, you can visit our Website without revealing any personally identifiable information about yourself to us.  We do not collect, or require individuals to transmit, any personally identifiable financial information (as defined under Federal Regulation P (12 C.F.R. § 1016.3(q)), social security numbers (SSNs), or driver’s license numbers through our Website.  We also do not automatically collect any other personally identifiable information about you through our Website.

Our Website automatically collects non-personally identifiable information about our Website users through our server logs, cookies, web beacons, and analytics tools, including:

  • the amount of time you spend on our Website,
  • actions you perform on the Website,
  • your browser type,
  • the domain you visited our Website from,
  • your IP address, and
  • other similar non-personally identifiable information.

The technical information we automatically collect does not enable us to personally identify you and is used to better understand our Website traffic, analyze the interests of our Website users, improve our Website and diagnose technical errors, and for business or marketing purposes.  The only personally identifiable information we collect is information you choose to provide us through voluntary forms and features on our Website.

Cookies, Web Beacons, and Server Logs

Our Website uses cookies and other similar technologies which are automatically generated, sent to your browser, and stored on your hard drive to record information about how and when you use our Website.  These cookies and other similar technologies identify a web browser on a specific computer or device and reveal certain non-personally identifiable information such as browser type, language, time zone, and operating system.  The cookies and other similar technologies used by our Website do not identify the user personally, but allow the user to remain anonymous.  Our Website may still be used with cookies disabled, but some Website functionality may be impaired. 

Our Website may also use web beacons or pixel tags and other similar technologies, which are not placed on your computer but instead are embedded on certain pages of our Website or in emails.  When you visit a page or read an email with a pixel tag, web beacon, or other similar technology, a generic notice of your interaction is generated.  Our Website also uses ADARA Impact which tracks Website users through their booking cycle with flight and hotel partners utilizing pixel and other tracking technology.  In addition, our Website also employs click mapping software, which tracks user Website behavior and linked and non-linked clicks on certain pages of the site.

Non-personally identifiable information collected through our Website may be used in aggregate for statistical purposes, and some of our analytics and digital marketing tools may combine the non-personally identifiable information collected from our Website with non-personally identifiable information gathered from you through other websites for target advertising, remarketing, retargeting, or tracking referral purposes.  Our third-party vendors, like Google and Facebook, use cookies, web beacons, and similar technologies from our Website and generated from their systems, to: (i) serve ads to you based on past visits to our Website; (ii) to collect or receive information from our Website and elsewhere on the internet, and use that information to provide measurement services and target ads; and (iii) show you our ads on websites and apps across the Internet.  Your use of other websites and apps across the Internet is governed by the privacy policies of those websites and apps.

Our servers also log non-personally identifiable information about our Website users and their interactions with our Website.  All non-personally identifiable information we gather using cookies, pixel tags, web beacons, server logs, or other similar technologies are used as described in this privacy policy.  For information on how to opt-out of having cookies, web beacons, and other similar technologies used on your web browser, please see the “Opting Out of Cookies, Web Beacons, and Similar Technologies” section of this policy. 

Opting Out of Cookies, Web Beacons, and Similar Technologies

You can manage cookie preferences and opt out of having cookies and other similar collection technologies used by adjusting the settings on your web browser.  If you do not want cookies stored on your computer, you can change the settings on your browser to notify you when a cookie is about to be saved or block cookies entirely.  How to access these settings, which settings are available, and how to turn on these settings varies by browser type and we encourage you to further investigate your browser’s privacy settings if you wish to opt out or adjust these settings in any way.  If you choose to decline or block cookies, you may not be able to fully utilize all of the interactive features of the Website.

You can opt out of a third-party vendor's use of cookies, web beacons, and similar technologies by visiting the Network Advertising Initiative opt-out page, or learn more about your choices for limiting or disabling these tools by visiting http://www.aboutads.info/choices and http://www.youronlinechoices.eu/.

You cannot decline web beacons; however, setting your browser to decline cookies or to prompt you for a response, or installing an ad-blocker, may keep web beacons from tracking your activity.

Do Not Track Signals

Some browsers may send Do Not Track (DNT) signals to our Website.  Our Website does not currently respond to these DNT signals, and Website users are subject to the same information tracking and use as detailed in this privacy policy.

How We Use Non-Personally Identifiable Information

The non-personally identifiable information that is collected about your visit to our Website is used for analytics purposes to better understand our Website traffic, analyze the interests of our Website users, improve our Website and diagnose technical errors, and for business or marketing purposes as determined by us in our sole discretion.   This information may be aggregated and shared with or sold to third parties, but will not identify you personally.  However, the non-personally identifiable information we collect may become linked to personally identifiable information if you provide personally identifiable information to us through our Website.  Any non-personally identifiable information linked to personally identifiable information is subject to our personally identifiable information sharing practices detailed in the “Personally Identifiable Information Sharing” section of this privacy policy.

Collection of Personally Identifiable Information

We do not collect, or require individuals to transmit, any personally identifiable financial information (as defined under Federal Regulation P), social security numbers (SSNs), or driver’s license numbers in connection with your use of this Website.  We do not collect other personally identifiable information through our Website unless you affirmatively and voluntarily provide this information to us through our Website features. For example, you may provide us personally identifiable information by completing Website forms, subscribing to the newsletter, requesting a visitor guide, entering a contest, or taking advantage of other voluntary services and features available through the Website.  If you use certain Website features, we may ask for personally identifiable information about you, including, but not limited to:

  • demographic and biographic information, (age range, marital status, household composition, gender, etc.)
  • contact information (name, address, city, state and zip code, email address, telephone number, etc.)
  • birthdate,
  • employment information (like your company and job title),
  • business affiliations,
  • survey responses,
  • geolocation information,
  • relationships you have with other businesses including, but not limited to, our parent companies, affiliates, or subsidiaries,
  • marketing related information (like how you learned about the website or specific travel interests you have),

You are not required to use the Website features that require disclosure of personally identifiable information, and you do so entirely at your own discretion.  However, refusing to supply personal information may prevent users from engaging in certain activities on the Website. 

Our Website and any analytics tools utilized by our Website may link non-personally identifiable information with personally identifiable information you provide to us through our Website.  Any non-personally identifiable information linked to personally identifiable information is shared as personally identifiable information and subject to our personally identifiable information sharing practices.  Please see the “Personally Identifiable Information Sharing” section of this privacy policy for more information on how we share your personally identifiable information.

Personally Identifiable Information Sharing

We may use the personally identifiable information that you provide to us in any way that is legally permissible, including, without limitation, to: provide services requested by you; to contact you (including, but not limited to, through direct mail, newsletters, and email updates) regarding products, services, or businesses; to provide information, news, or updates; to conduct research and surveys; and to otherwise enhance your user experience.  We may disclose your personally identifiable information if we believe it is necessary or useful to provide services to you or to inform you of other products or services available from us and our affiliates. 

By way of example and not limitation, we may contact you directly if you fill out the “Contact Us” or other forms on the Website.  If a User has entered a sweepstakes through our Website, that user may be contacted about the sweepstakes or any associated prize.  We may use third party service providers to administer activities on our behalf, such as sending out newsletters or email updates.

Your personally identifiable information may be shared with our parent companies, affiliates, subsidiaries, and third party service providers. We may share, sell, convey, rent, transfer, or lease our customer lists and any of your personally identifiable information to third parties.  Your personally identifiable information may be used for our own direct marketing purposes or the direct marketing purposes of third parties with whom we share your information. We reserve the right to share your personal information in any way that is legally permissible.  We also reserve the right to share your personally identifiable information in order to preserve our legal rights or comply with applicable law, as detailed below in the “Legal Compliance” section of this privacy policy.

We may store any of the information that you provide us indefinitely, including your personally identifiable information. Please see the “Personally Identifiable Information Security” section for more information about the security of your information and the “Changing Personally Identifiable Information” section for how you can change your personally identifiable information in our records.

Notwithstanding the forgoing, we do not share or disclose certain information to other parties unless required under the Legal Compliance section of this privacy policy; this information includes credit card numbers, social security numbers, driver’s license numbers, and personally identifiable financial information as defined under Federal Regulation P.

Personally Identifiable Information Security

We use information technology security measures to protect your personally identifiable information that is transmitted through our Website.  We also use information technology security features to protect the personally identifiable information stored by us.  However, in spite of our security efforts and protocols, we cannot guarantee that information sent to us through our Website will be secure. Therefore, we make no warranties or representations regarding the security of your information.

Email Addresses and Phone Numbers

We and our third party service providers use email addresses collected through the Website to uniquely identify and communicate with users of our Website and services. If you provide your email address to us, we may share that information with third parties to contact you at your provided email address. We may also use your email address to contact you regarding: new features, ad status, confirmation of registration, and other service-related notices. 

Email addresses and phone numbers may be shared or sold as provided for in this privacy policy, as further detailed in the “Personally Identifiable Information Sharing” section above.

Changing Personally Identifiable Information   

It is important that we keep the most accurate, up-to-date information about you in our records.  You may contact us to change the personally identifiable information we have collected about you through by contacting sfcvb@siouxfalls.com.  We may require you to verify your identity before we change our records.

Legal Compliance

We reserve the right in our sole discretion to disclose information about you without notice, including personally identifiable information, if it is necessary or appropriate to comply with applicable law, respond to legal claims and the legal process (including subpoenas), protect our rights, interests, or property, or if we believe in good faith that it is necessary to protect the personal safety of any person, including but not limited to: your safety, the safety of our other users or our employees, the safety of the public, or the safety of any third party.

Personally Identifiable Information of Children

Our Website is not directed to anyone under the age of 18, and by using this Website, you are confirming that you are 18 years of age or older.  While this Website does not knowingly solicit, collect or store information of children under 13, it is possible that through fraud, deceit, or other unauthorized or inadvertent disclosure, we may receive information pertaining to children under age 13. Parents or guardians may report unauthorized use of our Website by a child by contacting us at sfcvb@siouxfalls.com.  If we are notified of unauthorized use by a child under 13, upon verifying the information, we will immediately delete the unauthorized information from our servers and records.

Links, Widgets, Embeds, Social Media, and Other Third Party Features

Our Website may provide links to other websites for the convenience of our Website users.  Our Website may also make use of widgets, embeds, social media, or other third party features that are hosted by a third party or hosted directly on our Website.  Your interactions with any link or third party widget, embed, social media, or other feature are governed by the privacy policy of the third party providing the widget, embed, social media, or other third party feature, or the privacy policy of the linked website.  The privacy policies of third parties may be substantially different than this privacy policy, and any personally identifiable information collected by or provided to third parties will be guided by the privacy policies of such third parties. We neither own nor control third party websites, widgets, embeds, social media, or other features that are accessible through this Website. Therefore, before visiting the website of a third party, or making use of a third party feature on our Website, whether by means of widget, embed, social media feature, or otherwise, you should first consult that third party’s privacy policy (if any) and inform yourself of the privacy practices (if any) used by that third party. 

This Website may also make use of third-party booking and packaging solutions.  Such third-party booking and packaging solutions are guided by the privacy policies, if any, of those third-party booking and packaging solutions.[AGB1] 

Our Website also makes use of ADARA Impact, which tracks Website users through their booking cycle with hotel and flights partners utilizing pixel and other tracking technology, and the use of ADARA Impact is guided by the privacy policy of ADARA Impact.

User-Generated Content through CrowdRiff

This Website uses CrowdRiff to collect user-generated content and display it throughout the Website, on a custom social wall and on various social media channels. Users opt-in by use of hashtags or non-private engagement with various Sioux Falls locations, tracked by a location ID.  Requests to remove your user-generated content may be sent to sfcvb@siouxfalls.com; before such content is removed, you may be required to verify your identity.

Business Transactions

If we undergo any type of business transaction, including but not limited to an asset sale, merger, acquisition, bankruptcy, or restructuring, your personally identifiable information and/or technical information we obtain from you through this Website may be disclosed to any potential or actual purchasers and may be transferred to the new owners.

Changes to this Privacy Policy

We reserve the right and have the discretion to update this privacy policy at any time without advance notice to you.  Each time any content in our privacy policy changes, we will update the effective date on the privacy policy available through our Website.  Your use of the Website after the effective date constitutes your consent to be subject to our then-current and active privacy policy. We encourage you to review our privacy policy for every new or continued use of our Website, and you agree that it is your responsibility to check for any changes to our privacy policy before your new or continued use of our Website.

International Users

This website is not directed to anyone located outside of the United States, and this website is controlled, operated, and administered by us from our offices within the United States of America.  We do not knowingly offer goods or services to data subjects outside of the United States or monitor the behavior of persons (data subjects) located outside of the United States.  By using or continuing to use this website, you are confirming that you are located within the United States, and agree that you will not provide personal information, or otherwise use this website, if you are located outside of the United States.  While this website does not knowingly solicit, collect or store the personal information of international users, through fraud, deceit, or other unauthorized or inadvertent disclosure, we may receive personal information pertaining to individuals located outside of the United States.  If a person located outside of the United States becomes aware that he or she has provided us personal information, as defined in Article 4 of the General Data Protection Regulation (GDPR), please contact us at: sfcvb@siouxfalls.com and upon verifying the information, we will immediately delete the unauthorized information from our servers and records.

Opt-Out & Unsubscribe from Communications

We respect your privacy and give you an opportunity to opt-out of receiving certain communications from us. You may opt-out from receiving certain email communications from SFCVB by emailing sfcvb@siouxfalls.com or by clicking on the unsubscribe link in any marketing or promotional email that you have received from us. You can also amend or delete the personal information we have collected on you by contacting us at sfcvb@siouxfalls.com. 

Contacting Us

If you have any questions about this Privacy Policy or the practices of this Site, please contact us at:

     ATTN: Legal Department

     Sioux Falls CVB

     200 N. Phillips Ave, Suite #102

     Sioux Falls, SD 57104